a) A 25% deposit is required upon booking to secure your spot. Outstanding 75% is to be paid 1 month prior to the event date.
b) Initial deposit of 25% is non-refundable after 48 hours.
c) All payments must be made by dates requested on invoice. Failure to pay these dates may result in cancellation of hire.
a) Cancellations must be made in writing via e-mail. Refunds will be given in accordance to the following.
– Cancelled up to 30 days prior to event. Any balance paid off over initial 25% will be refunded.
– Cancelled between 29-14 days prior to event – 50% of total will be refunded.
– Cancelled between 13-5 days prior to event – 20% of total will be refunded.
– Cancelled 5 days prior to event – NO REFUND.
– Initial deposit of 25% is non-refundable after 48 hours, and is not worked into the above percentages.
a) Hirer accepts full responsibility for any loss or damages during the hire period, and will be liable for any repair or replacement. Photographs will be taken at Set-Up in the case of any disputes. Hirer agreement must be signed prior to event date. If the agreements is not signed, but Majestic Party Hire still kindly provide you with the hired equipment for your event, you are still liable for any damage.In the unlikely event of any accidental damage, the hirer is responsible for ALL damages made to the hired equipment after delivery and prior to collection by Majestic Party Hire.
b) Photographs will be taken after set up, and upon collection, in the case of any disputes an itemized quote from our supplier will be forwarded to you within the week with broken down repair costs, which is to be paid immediately. Additional charges WILL occur if damages made prevent Majestic Party Hire from fulfilling our agreements with other clients (I.E: If we cannot fulfil a booking in the following days due to damages made at your event, you will be charged the amount it costs Majestic Party Hire to refund the booking.)
c) In order to avoid any damages being made to the hired equipment, we encourage you to ensure yourself and your guests enjoy them as visual aid, but NOT to stand, sit or lean on them, with the exception of Bride & Groom professional photography.
d) If on arrival of set-up, the Majestic Party Hire Team feel the location requested is unsafe (I.E – uneven floor, electrical equipment close to water supply) then we have the right to place them in a position better suited. This is to reduce any risks of any damage to both hired equipment and more importantly, yourself and our guests.
General Terms & Conditions
a) All equipment have been designed mainly for indoor use, though they can withstand some weather conditions. If you have organized an outdoor setting but the weather circumstances are not suitable (eg: strong wind, heavy rain etc) then we will set up the equipment in a more suitable, protected location. This is to protect both the equipment, yourselves and your guests.
b) It is the responsibility of the hirer to speak with their venue for permission of Majestic Party Hire to set up. Ensure you organize substantial space for the equipment, as we are unable to move decor/furniture set up by other vendors.
c) Hire of a generator is NOT included and must be requested prior to your event.
d) Ensure the equipment are within reasonable distance to a power point when deciding on your location.
e) If your event is located more than 30 minutes from Tullamarine, there will be an extra charge to the final price.